Nokia SDM_2002001050 Q&A - in .pdf

  • Exam Code: SDM_2002001050
  • Exam Name: SDM Certification - NI
  • Updated: Aug 23, 2026
  • Q & A: 160 Questions and Answers
  • PDF Price: $59.98
  • Printable Nokia SDM_2002001050 PDF Format. It is an electronic file format regardless of the operating system platform.
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Nokia SDM_2002001050 Q&A - Testing Engine

  • Exam Code: SDM_2002001050
  • Exam Name: SDM Certification - NI
  • Updated: Aug 23, 2026
  • Q & A: 160 Questions and Answers
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Nokia SDM_2002001050 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Service Operations & Governance30%- Escalation & Stakeholder Communication
- Incident, Problem & Change Management
- Service Monitoring & Reporting
Topic 2: Service Design & Planning25%- Customer Requirements & Expectations
- Risk Assessment & Dependency Management
- SLA, KPI & Service Catalog
Topic 3: SDM Concepts & Framework25%- Nokia SDM Model & Principles
- ITIL/COBIT Alignment
- Service Delivery Lifecycle
Topic 4: Continuous Improvement20%- Customer Satisfaction & Service Reviews
- Optimization & Improvement Initiatives
- Performance Analysis
Nokia SDM Certification - NI Sample Questions:

1. In case a customer contract is not yet signed and a PO has not been received yet, in which circumstances can a service be subcontracted ?

A) If the value of the Purchase Order does not exceed the approved cost baseline.
B) If an Early Ramp-up Project (ERP) was approved.
C) If subcontractor agrees to receive his PO later, after the customer PO is issued.
D) If there is a formal approval from the Project Manager.


2. An accuracy KPI has dropped significantly compared to previous periods. After some initial checks it turns out that the data is correct. What is the right way to proceed?

A) Communicate the deviation to the project stakeholders
B) Inform the CT head on the next CT meeting.
C) Organize a meeting with NPO in order to make a action plan to improve.
D) Organize a meeting with key team members in order to identify root causes and make an action plan to improve.


3. What needs to be included in the project cost base line of the Gate 4?

A) All risk values captured during risk management workshops.
B) All costs of risk management agreed between the sales account manager and service delivery responsible.
C) All costs related to risk mitigation plans.
D) All costs related to risk contingency plans.


4. NSN has to implement a customer network which is composed of three different regions and implemented in two phases.How will the WBS look like ?

A) The project WBS is based on the geographical structure of the project (it's three regions), on two project phases and on different site types and volumes.
B) The project WBS is based on different site types and volumes.
C) The project WBS is based on the geographical structure of the project (it's three regions).
D) The project WBS is based on the geographical structure of the project (it's three regions) and on two project phases.


5. There is a shortage in the delivery of a certain type of antenna needed for sites in your project. The customer is pushing you to complete the installations. What's the best way to proceed ?

A) Notify the Customer about the issue and propose acceptable alternatives supported by Network Planning experts.
B) Tell the Customer that we have a force majeure issue that will impact the rollout and you will push Logistics to deliver the required antenna.
C) Install a different antenna and replace it later when the correct model arrives.
D) Install a different antenna with similar characteristics and proceed with the rollout.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: D
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: A

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