We are an authorized leading company in IT certification filed providing 642-241 actual test & test VCE dumps for Unified Contact Center Enterprise Design (UCCED). If you get in trouble about 642-241 actual test, congratulations, you find us, we can help you face actual test with full confidence, our test VCE dumps also will help you realize the key knowledge and points so that you will learn 642-241 better and you will be skilled at the practice uses of Unified Contact Center Enterprise Design (UCCED). Our VCE dumps aim to not only help you pass exam for sure but also help you master an exam subject.
• Based On Real 642-241 Actual Tests
• One-hand Official Stable News Resource
• Regularly Updated with New Test Dumps
• Easy-to-read Layout of VCE Engine
• Well-Prepared by Our Professional Experts
• Printable 642-241 PDF Dumps
• 24 Hour On-line Customer Service Support
• Free 642-241 PDF Demo Download
Instant Download: Our system will send you the Unified Contact Center Enterprise Design (UCCED) braindumps files you purchase in mailbox in a minute after payment. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)
How can we help you pass 642-241 actual test effectively? For many IT workers, your jobs are busy and competitive; you have no enough energy to study an exam subject like students in the class, you may more care about actual test score of Unified Contact Center Enterprise Design (UCCED). Yes, with our 642-241 Test VCE dumps, you will just master the questions & answers of our VCE dumps, it will just takes you 15-30 hours to memorize these and then you can attend 642-241 exam. When you look at the actual test questions, you will find it similar with our dumps and feel it casual. After finishing actual test, you will receive your passing score of Unified Contact Center Enterprise Design (UCCED). So if your purpose is just to pass exam, our 642-241 Test VCE dumps will help you pass successfully after 15-30 hours' preparation. It is more effective than any other ways.
How can we help you master 642-241 exam subject with our Test VCE dumps for Unified Contact Center Enterprise Design (UCCED)? Yes, except that our dumps include valid questions & answers materials of actual real test, our 642-241 Test VCE dumps attach a lot of answers explanations details so that you can know why it is, how it can be and the way of thinking. A lot of key knowledge derives from answers explanations. If you have interest in Test VCE dumps for Unified Contact Center Enterprise Design (UCCED), you can use the internet to delve deeper. With our test dumps you will have a right way to studying so that you will get twofold results with half the effort.
How can we make sure every candidate's money guaranteed and information safety? Yes, we believe we are offering the best value (642-241 Test VCE dumps) in the market. In most cases, we will have a good cooperation. If you worry about our Test VCE dumps for Unified Contact Center Enterprise Design (UCCED), if you hope your money guaranteed, Credit Card is the safest and fastest way for international trade business. Normally we advise every candidates pay by Credit Card with credit cards while purchasing our 642-241 Test VCE dumps. Credit Card is the world-wide & frequently used in international trade business, and also is safe for both buyers and sellers. In normal condition, we guarantee you can pass actual test surely with our 642-241 Test VCE dumps. But if you fail the exam please rest assured that we will refund your dumps cost to you soon without any condition. Besides, your information will be strictly confidential with our precise information system.
All in all, it will be a wise thing to choose our Test VCE dumps for Unified Contact Center Enterprise Design (UCCED). Trust us, we will offer you the best products for your 642-241 actual test and the satisfactory service in one-year service warranty. If you have any questions about Cisco 642-241 or Others we will try our best to serve for you.
Cisco 642-241 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Reporting and Monitoring | 10% | - System monitoring
|
| Peripheral Gateway and System Integration | 15% | - CRM and third-party integration
|
| Call Routing and Dial Plan Design | 20% | - Routing logic design
|
| Cisco Unified Contact Center Enterprise (UCCE) Architecture | 20% | - Deployment models
|
| Scripting and Call Flow Design | 20% | - Cisco ICM scripting fundamentals
|
| Design Best Practices and Capacity Planning | 15% | - Best practice design principles
|
Cisco Unified Contact Center Enterprise Design (UCCED) Sample Questions:
1. In the Cisco Unified Contact Center Enterprise solution with clustering over the WAN, which statement is true about the Cisco Unified Communications Manager Peripheral Gateway duplex pair?
A) The PG private network may be shared with any other private connections-PGs or Call Routers/Loggers.
B) Each side of the Peripheral Gateway pair (side A and side B) must be configured to point to a local and a remote CTI Manager across the WAN from the PG location.
C) The PGs must be co-located at one side or the other of the Cisco Unified Communications Manager cluster.
D) The PG may use the highly available WAN connection between the sites (visible network) for all traffic-visible and private.
2. Which tool is used to create the Cisco organization unit structure in Cisco Unified Contact Center Enterprise 7.0(x) and 7.1(x)?
A) Cisco Domain Manager tool
B) Microsoft native domain tools can be used directly for creating these organizational units
C) Cisco Unified ICM Setup tool
D) ConfigManager tool
3. In the Cisco Unified Contact Center Enterprise solution, which agent-initiated transfer method is not supported?
A) hookflash transfer to the Cisco Unified IP IVR
B) consult transfer to another agent
C) blind transfer to another agent
D) consult transfer to a skill group or queue
4. What is the recommended way to configure redundant Cisco Unified Communications Manager subscribers for Cisco IP phone registration in a single cluster for the Cisco Unified Contact Center Enterprise solution?
A) add a redundant device pool to the Cisco Unified CallManager Group configuration
B) use an SRST reference in the device pool
C) add a second TFTP server to the cluster
D) add an additional Cisco Unified Communications Manager subscriber to the Cisco Unified Communications Manager Group defined in Device pool of the Cisco IP Phone
5. How does the Cisco Unified Contact Center Enterprise Outbound Option 8.0 impact Cisco Unified Communications Manager sizing?
A) It adds additional weight for each dialer port that is equal to five normal agent users.
B) It adds no additional weight when using the SCCP Dialer Option in 8.0.
C) It adds no additional weight when using the SIP Dialer Option in 8.0.
D) It adds additional weight for each dialer port that is equal to eight normal agent users.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: C |
