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Salesforce Certified Slack Administrator Sample Questions:
1. Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?
A) Change the setting for join and leave messages, so they do not show in channels when employees come and go.
B) Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.
C) Change the invitations permission to require Workspace Admins/Owners approval.
D) Change the channel management permission for managing posting permissions in all channels to Everyone.
2. You're an Org Admin for an organization with sales associates traveling globally.
You need to ensure Slack mobile access remains secure even if a device is lost or stolen.
What is the best option to increase the likelihood of keeping information on mobile devices secure?
(Select the best answer.)
A) Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after a specified time frame.
B) Do not allow Slack app download on corporate mobile devices.
C) Require mobile devices to have a passcode.
D) Require users to sign out of Slack on their mobile device when it's not in use.
3. You're an Org Admin for an organization with an Enterprise Grid plan. You receive a list of several full members who will be leaving the organization in 5 days, with the instruction to deactivate their accounts after their departure.
What is the best way to do this?
A) Deactivate the members utilizing the SCIM API.
B) Contact Slack via /feedback to get the members deactivated.
C) Deactivate the members in the Organization Settings 'Members' tab.
D) Request the Primary Org Owner do this, as they are the only one who can perform this action.
4. You're an Org Owner for your company's Slack Enterprise Grid org. Your team wants to add standardized user attributes to members' profiles using existing Identity Provider (IdP) data.
What is the best method to enable this process?
(Select the best answer.)
A) Use the Custom Profile API to sync attributes to your analytics dashboard.
B) Use the SCIM API to sync attributes to your member profiles.
C) Use the Analytics API to sync attributes to your analytics dashboard.
D) Create custom profile fields for members to add standard attributes to their profile.
5. What are two benefits of creating user groups for your workspace?
(Select the TWO best answers.)
A) Sets permissions on who can view your workspace analytics.
B) Assigns default channels to users when they start working at the company.
C) Notifies a group of members who often need to be notified at once. For example: @managers
D) Sets channel management permissions at the workspace level.
E) Assigns default Slack app integrations to users when they start working at the company.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B,C |





