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NCCER Fundamentals-of-Crew-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Human Relations and Team Management | - Managing workforce dynamics
|
| Planning and Productivity | - Work planning and scheduling
|
| Introduction to Crew Leadership | - Role and responsibilities of a crew leader
|
| Safety and Risk Management | - Jobsite safety responsibilities
|
| Communication Skills | - Effective workplace communication
|
NCCER Module 46101 Fundamentals of Crew Leadership Sample Questions:
1. Which style of leadership is more likely to be effective in dealing with a craft professional's negative attitude?
A) dictator
B) buddy
C) directing
D) controlling
2. Which of the following is the most serious issue an employee could face in terms of career growth?
A) not being granted a compensatory day off
B) not being given any opportunity for advancement
C) not receiving an annual bonus
D) not being selected for Employee of the Month
3. The MOST effective approach to the inability of two employees to work together would be to do what?
A) Write a memo to all crew members, without mentioning names, encouraging cooperation.
B) Speak directly to the individuals and to others to learn what the problems are.
C) Pick the worker you think is causing the most trouble and threaten dismissal.
D) Write a memo to each of them ordering them to cooperate.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B |
