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Candidates can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks, and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users. They may share schedule information with other Outlook users, too. Candidates schedule meetings involving people and system resources, and they delegate tasks to others. Core users personalize the Outlook program window and the Quick Access Toolbar to maximize their efficiency. They organize messages and other Outlook items, and they display different views of mail folders and of the calendar, address book, and task list. They may also display multiple calendars and share calendars with other Outlook users.

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Skills measured

Create and format item content (25–30%)
Manage contacts (15–20%)
Manage the Outlook environment (15–20%)
Work with tasks, notes, and journal entries (5–10%)
Manage calendar objects (15–20%)
Manage email messages (25–30%)

Exam 77-884: Outlook 2010

Part of the requirements for: none

Download exam skills outline

Microsoft 77-884 Exam Syllabus Topics:

Topic	Details
Topic 1	Manage signatures, specify the font for new HTML messages, plain-text messages Create and send email messages
Topic 2	Show notes about a contact group, forward a contact group Show or hide fields in a list view, change the reading view
Topic 3	Set appointment options, print appointment details, forward an appointment Apply and manipulate Outlook program options
Topic 4	Use formatting tools, apply styles, create styles and themes Set general, mail, calendar, tasks, notes and journal
Topic 5	Allow a specific message (Not junk) and filter junk mail with Never Block Sender Insert graphical elements, insert a hyperlink