BCS PC-BA-FBA-20 Exam Syllabus Topics:

Topic	Details
Topic 1	Establishing the Requirements: This section of the exam measures the skills of Business Analysts and covers requirements engineering (RE) processes. Candidates must recognize different requirement types, including business, functional, and non-functional requirements. The syllabus also covers elicitation techniques such as interviews, workshops, and prototyping. One essential skill assessed is gathering and defining high-quality business requirements.
Topic 2	What is Business Analysis: This section of the exam measures the skills of Business Analysts and covers the fundamental principles of business analysis. Candidates will learn about the business change lifecycle and key principles such as focusing on root causes instead of symptoms, considering multiple options, and ensuring feasible requirements. One essential skill assessed is understanding the scope and responsibilities of business analysts in various organizations.
Topic 3	Improving Business Services and Processes: This section of the exam measures the skills of Business Analysts and focuses on business process improvement. Candidates must understand business process hierarchy, event-response models, and actor-task analysis. The syllabus also introduces techniques such as SIPOC, value chain analysis, and process modeling. One essential skill tested is analyzing business processes to identify inefficiencies and recommend improvements.
Topic 4	The Competencies of a Business Analyst: This section of the exam measures the skills of Junior Business Analysts and explores the key competencies required for success. It introduces the concept of a T-shaped professional, emphasizing expertise in business analysis while maintaining a broad range of supporting skills. Candidates must also understand the three key competency areas: personal qualities, business knowledge, and professional techniques. One key skill assessed is identifying how these competencies contribute to successful business analysis.
Topic 5	Investigating the Business Situation: This section of the exam measures the skills of Business Analysts and covers various techniques for analyzing business situations. Candidates must be familiar with methods such as workshops, observation, interviews, prototyping, and surveys. These techniques help in gathering stakeholder perspectives and understanding organizational challenges. One essential skill tested is selecting the most effective technique based on the business context.
Topic 6	Defining the Solution: This section of the exam measures the skills of Business Analysts and focuses on identifying gaps between current and target business states. Candidates must use techniques such as gap analysis and the POPIT™ framework. The syllabus also covers the process of developing solution options through brainstorming and creative thinking. One key skill assessed is formulating viable solutions that align with business needs.
Topic 7	The Business Analysis Service Framework: This section of the exam measures the skills of Project Managers and outlines the Business Analysis Service Framework (BASF). Candidates will learn about essential activities, including situation investigation, feasibility assessment, business process improvement, stakeholder engagement, and change management. One key skill tested is recognizing the role of business analysts in different project phases.

Reference: https://www.bcs.org/qualifications-and-certifications/certifications-for-professionals/business-analysis/foundation-certificate-in-business-analysis/

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