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Salesforce AI-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Cloud & Grounding | 20% | - Data integration for AI agents
|
| Testing, Deployment & Lifecycle | 15% | - Agent lifecycle management
|
| Governance & Observability | 10% | - AI governance
|
| Prompt Engineering | 20% | - Prompt Builder usage
|
| AI Agents | 35% | - Agent setup and orchestration
|
Salesforce Certified Agentforce Specialist Sample Questions:
An Agentforce is tasked with analyzing Agent interactions looking into user inputs, requests, and queries to identify patterns and trends. What functionality allows the AX Specialist to achieve this?
- A. User Utterances dashboard
- B. Agent Event Logs dashboard
- C. AI Audit & Feedback Data dashboard
Correct Answer: A 🗳️
Explanation: Only visible for Test4Engine members. You can sign-up / login (it's free).
Universal Containers recently added a custom flow for processing returns and created a new Agent Action. Which action should the company take to ensure the Agentforce Service Agent can run this new flow as part of the new Agent Action?
- A. Assign the Run Flows permission to the Agentforce Agent user.
- B. Recreate the flow using the Agentforce agent user.
- C. Assign the Manage Users permission to the Agentforce Agent user.
Correct Answer: A 🗳️
Explanation: Only visible for Test4Engine members. You can sign-up / login (it's free).
An Agentforce Specialist needs to create a prompt template to fill a custom field named Latest Opportunities Summary on the Account object with information from the three most recently opened opportunities. How should the Agentforce Specialist gather the necessary data for the prompt template?
- A. Select the Account Opportunity object as a resource when creating the prompt template.
- B. Create a flow to retrieve the opportunity information.
- C. Select the latest Opportunities related list as a merge field.
Correct Answer: B 🗳️
Explanation: Only visible for Test4Engine members. You can sign-up / login (it's free).
An Agentforce configured Data Masking within the Einstein Trust Layer. How should the Agentforce Specialist begin validating that the correct fields are being masked?
- A. Use a Flow-based resource in Prompt Builder to debug the fields' merge values using Flow Debugger.
- B. Enable the collection and storage of Einstein Generative AI Audit Data on the Einstein Feedback setup page.
- C. Request the Einstein Generative AI Audit Data from the Security section of the Setup menu.
Correct Answer: B 🗳️
Explanation: Only visible for Test4Engine members. You can sign-up / login (it's free).
In Model Playground, which hyperparameters of an existing Salesforce-enabled foundational model can An Agentforce change?
- A. Temperature, Top-k sampling, Presence Penalty
- B. Temperature, Frequency Penalty, Output Tokens
- C. Temperature, Frequency Penalty, Presence Penalty
Correct Answer: C 🗳️
Explanation: Only visible for Test4Engine members. You can sign-up / login (it's free).
