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IBM C9020-970 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Methodology and Positioning | - Customer requirements analysis - IBM storage solution mapping to business outcomes |
| IBM Flash and High-Performance Storage Solutions | - Performance and workload optimization use cases - IBM FlashSystem architecture and features |
| IBM Storage Portfolio Overview | - Hybrid cloud and enterprise storage strategy - IBM storage solutions positioning and value proposition |
| Enterprise Storage Systems | - Mainframe and mission-critical storage integration - IBM DS8000 series overview |
| Data Protection and Resiliency | - Cyber resilience and ransomware protection approaches - Backup, replication, and disaster recovery concepts |
| Storage Networking and Integration | - SAN architecture and connectivity concepts - Integration with cloud and virtualization platforms |
IBM Enterprise Storage Sales V4 Sample Questions:
1. A customer plans to replace its storage infrastructure which supports Oracle databases and a server farm based on VMware by a storage grid architecture. A business partner sales specialist proposes two XIV Storage Systems with 486 TB of usable capacity and implementation services.
Which IBM storage approach should be used to migrate the applications' data at lowest cost?
A) Utilize SVC as a migration tool
B) Migrate the data using IBM Lab Services
C) Use the native migration facility
D) Use host resources to migrate the data using LVM
2. A customer has asked about software defined storage. It has a heterogeneous storage environment.
Which IBM solution helps the customer implement software defined storage and leverage its investment in existing storage?
A) DS8870
B) XIV
C) ProtecTIER
D) IBM Spectrum Control
3. What is a key difference on the warranty between IBM FlashSystem and many of its competitors?
A) IBM provides on-site coverage for flash module replacement.
B) IBM provides full coverage for flash modules during the length of the warranty.
C) IBM replaces the flash module if the IOPS are within IBM specification.
D) IBM provides coverage for flash modules for only one year.
4. Which software plug-in allows storage reporting into the Windows Server?
A) IBM Storage Management Console for VMware
B) IBM TotalStorage support for Microsoft Volume Shadow Copy and Virtual Disk Service
C) IBM Storage Device Driver for VAAI
D) IBM Storage Management Pack for SCOM
5. A customer is looking at several competing storage proposals. The customer asks the sales representative why Total Cost of Ownership (TCO) is important.
Which response should the sales person give based on IBM's definition of TCO?
A) It provides for the evaluation of the comparison acquisition costs of IBM with the competition.
B) It provides for the evaluation of the current cash flow of the asset.
C) It evaluates the complete cost of acquisition of the asset.
D) It evaluates the complete cost of ownership of an acquisition over the life of the asset.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |





