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Cisco 840-423 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Business Value Design | - Gap analysis and solution design - Transformation roadmap development - Architectural consulting approach |
| Stakeholder and Change Management | - Business case development - Stakeholder coordination - Executive communication and presentation |
| Business Value Analysis Methodologies | - Business outcome identification - Business capability assessment - Advanced business value analysis techniques |
| Implementation Planning | - Value realization measurement - Implementation roadmap creation - Risk assessment and mitigation |
Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:
Which statement describes a benefit of using SWOT analysis?
- A. It allows you to confirm the status of a customer's specific improvement initiatives.
- B. It allows the IT organization to show business leaders that they understand service-level impacts on financial results.
- C. It helps you gain a broader perspective about the customer's strategic situation.
- D. It provides a snapshot of the industry forces, competitors, suppliers, and market leaders.
Correct Answer: C 🗳️
Which statement about a roadmap is true?
- A. Requirements are subjective and viewpoints are fact.
- B. It focuses on a broader scope than an architectural blueprint.
- C. It shows a path for projects or initiatives that is consistent with the architectural direction.
- D. It can be created earlier in a project, as compared to an architectural blueprint.
Correct Answer: C 🗳️
Which option is part of an implementation strategy?
- A. completion criteria for major work packages that are dependent on other projects
- B. names of employees and their user IDs
- C. name of the finance rep who is responsible for tracking costs
- D. response time requirements for executive quarterly update videos
Correct Answer: A 🗳️
Explanation: Only visible for Test4Engine members. You can sign-up / login (it's free).
Which option describes what a five forces model shows?
- A. a list of industry trends and drivers for total market growth
- B. the top three competitive advantages owned by each of the major suppliers
- C. an analysis of customer priorities for technology purchase decisions
- D. industry players: suppliers, complementers, customers, and competitors
Correct Answer: D 🗳️
What is the purpose of a gap analysis?
- A. Identify the major capabilities that are needed but are not present today in the operating model.
- B. Increase the customer's level of awareness about Smart Solution features and value.
- C. Define new software that is required for stronger security and threat prevention.
- D. Identify specific problems with execution of the customer's network management process.
Correct Answer: A 🗳️
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