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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Case Design & Implementation | 22% | - Service Level Agreements (SLA) and deadlines - Case routing, assignment and work queues - Configure stages, processes, steps and actions - Define case types and case life cycle - Case status, fields and business logic |
| Pega Platform Architecture & Application Design | 14% | - Platform architecture and components - Application development lifecycle - Rule resolution and organization - Application structure, rulesets, classes and inheritance |
| User Interface & Experience | 18% | - Controls, fields, visibility and edit conditions - Dynamic layouts and repeating data - Action sets and user interactions - Localization and accessibility features - Design views, layouts and portals |
| Security & Access Control | 10% | - Roles, access groups and privileges - Rule security and application permissions - Authentication and authorization |
| Decision Management & Business Rules | 16% | - Validation rules and constraints - Calculate values and expressions - Decision tables, decision trees and when rules - Declare expressions and automatic computations |
| Data Model & Integration | 20% | - System of Record and external data integration - Data pages, data transforms and data sources - Data validation, formatting and persistence - Data objects, data types and data modeling |
Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:
A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address. How do you configure this requirement?
- A. Add a case-wide optional action to the workflow for the address submission.
- B. Add an alternate stage to the case life cycle to change the address.
- C. Add a case-wide optional process to the case workflow to perform the address change.
- D. Add a button to each assignment to present the customer with a form to submit a new address.
Correct Answer: C 🗳️
You create an application for employees to submit timesheets. Employees enter work, vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee.
To configure the form where users enter hours, select the best configuration option to calculate the total hours for the week.
- A. Use declarative processing. When the value of any work, vacation, or sick time changes, the total hours change.
- B. Use a data transform. When the user enters the form, the data transform determines the sum of the work, vacation, and sick time properties.
- C. Use a When rule. When the value of any work, vacation, or sick time changes, the total hours change.
- D. Use procedural processing. When the value of any work, vacation, or sick time changes and the user submits the form, the total hours change.
Correct Answer: A 🗳️
Select each description on the left and drag it to the correct property mode on the right.
Correct Answer:

Explanation
Graphical user interface, text, application, email Description automatically generated
You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the console. A child case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the to reach a decision. For the visa case to proceed to applicant notification, the interview case needs to be resolved. How do you configure a case to achieve the required behavior?
- A. Add a Create step creates the interview child case, There is no need to add a wait step.
- B. Add a Create step creates the interview child case. Following the step, add a Wait step that pauses the parent case unit the interview case reaches a status of Resolved and after 48 hours have elapsed.
- C. Add a Create step creates the interview child case, Following the step, add a Wait step that pauses the parent case unit 48 have elapsed.
- D. Add a Create step creates the interview child case. Following the step, add a Wait step that pauses the parent case unit the interview case status of Resolved.
Correct Answer: D 🗳️
Select the corresponding user interface (UI) action set component for each behavior in the Answer area.
Correct Answer:


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